Global digitization has revolutionised the way consumers make their decisions. The right review from a customer accompanied by a thoughtful response can help a hotel increase reviews by 147%. We are in an era where the customer is the key INFLUENCER!
Reach out to the reviews that matter!
Did you know that 93% of digitally active travellers confirm that online reviews impact their booking decisions? Tune into What's My Review, the user-friendly Reputation Management app!
Our user-friendly dashboard helps you dissect ratings and reviews with an option for periodic analysis for detailed insights, all at one glance.
With a growing number of players from the Hospitality Sector opting for 'What's My Review', this is the one-stop solution for Reputation Management!
Ease of access to reviews: Prepare to be amazed, as this dashboard presents all your reviews posted across prominent platforms at a single glance.
Quick response to reviews: With live time updates, this dashboard lets you know when a comment or review has been posted by any visitor and gives you an opportunity to respond immediately.
Detailed trend analysis: Recurring shortcoming or oversights and problem areas can be addressed with What's My Review's detailed trend analysis. Don't miss our sentiment-mapping feature that will let you know the feedback even before you read it!
Dependable Tracker: The tracker feature in What's My Review helps resolve the issues or plan a future course of action customized to each review received.
Channel Prioritisation: This feature helps recognize the channels where the hotel's presence has maximum impact, thus helping direct marketing efforts.
Location based analytics: With the importance of strategic marketing aimed towards geographic target audiences on the rise, the location-based analytics helps you plan onward action.
Rquest a demo
Our team will be happy to assist you and address any queries you have on the same. With Whats My Review, take control of what is being said about your hotel on reputable digital platforms.
Director Of Operations– ResNet World, Berlin, Germany
We have been a customer of Codelattice for multiple years and are very pleased with their services. They excel in all aspects of their business including product development, testing and delivery. Having the ability to offer a very high level of customer service is crucial to ResNet World's success. Codelattice supports ResNet World in this regard by providing quality work in a timely manner that stands the test of time. We would strongly recommend Vijith and his team at Codelattice to any company looking for strong technical ability with a very high level of customer service attached.
The Characters & Dialogues
Director of First Impressions
Digital world provides the perfect medium to enhance freedom of expression of individuals but it can make or break a business. A postive/negative content can be addressed in the most productive and professional manner based on their origin & severity. Online Reputation Management is to make a brand well respected, allow transparency, monitor conversations, take swift & appropriate action and much more.