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Al Shifa: Legacy to Paid - The Story of an Effortless Google Workspace Transition

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Overview

KIMS Al Shifa Healthcare Pvt. Ltd. is a multi-specialty healthcare provider delivering primary to quaternary care services across India and the Middle East. As part of the KIMSHEALTH network, the organization focuses on providing affordable, accessible, and quality healthcare supported by modern technologies. With a growing dependence on digital communication and cloud collaboration, KIMS Al Shifa required a reliable technology partner to help navigate Google's transition from Legacy Free Edition to a paid Google Workspace environment without disrupting daily healthcare operations.

Challenges

KIMS Al Shifa Healthcare had relied on Google's Legacy Free Edition for years when they received communication about the service transition to a paid model. The organization needed expert guidance to understand Google's policy changes, evaluate Google Workspace pricing options, and ensure a smooth migration without affecting critical business communication.

Legacy transition: Needed clarity on Google's move from legacy services.

Data protection: Concerned about preserving emails, files, and storage.

Policy understanding: Required guidance on Google subscription changes.

Cost evaluation: Needed insights into Google Workspace pricing plans.

Migration planning: Wanted structured transition without operational disruptions.

Technical support: Required dependable Google Workspace support throughout the migration.

Codelattice was approached to provide clarity, technical expertise, and ongoing assistance during this important transition. The team needed a trusted Google Workspace partner who could simplify the process, answer queries quickly, and ensure business continuity throughout the migration journey.

Solution

Codelattice partnered with KIMS Al Shifa Healthcare to manage the complete transition from Google Workspace Legacy Free Edition to a paid subscription model. Through consultation, migration support, and continuous assistance, Codelattice ensured the organization retained access to emails, storage, and essential collaboration tools.

Migration strategy

Developed a structured approach for seamless Google Workspace transition.

Ensured existing business data remained protected throughout migration.

Workspace assessment

Reviewed current usage patterns and organizational requirements.

Recommended suitable Google Workspace pricing options.

Policy consultation

Explained Google's updated service policies clearly.

Helped stakeholders understand subscription changes and benefits.

Data preservation

Protected existing emails, files, and stored information.

Prevented potential data loss during transition activities.

Account configuration

Configured paid Google Workspace environment successfully.

Optimized settings according to business requirements.

User enablement

Supported users throughout the migration process.

Reduced confusion through timely communication and guidance.

Technical assistance

Provided expert Google Workspace Support during implementation.

Addressed migration-related concerns with quick resolutions.

Security enhancement

Improved cloud security through paid Workspace features.

Enabled better administrative control and management.

Ongoing support

Continued assisting Al Shifa after migration completion.

Ensured reliable Workspace performance and adoption.

Results

With Codelattice's expertise, KIMS Al Shifa Healthcare completed the transition to paid Google Workspace smoothly while maintaining access to critical business information. The organization gained improved reliability, support, and control over its cloud collaboration environment.

100% business emails migrated without any data loss.

0 hours of operational downtime experienced during transition.

100% user accounts successfully moved to paid Workspace.

24/7 Google Workspace Support availability ensured continuous assistance.

1 seamless migration completed from Legacy to paid edition.

100% existing storage data retained securely after migration.

50% faster query resolution through dedicated partner assistance.

3+ Google Workspace pricing options evaluated for suitability.

100% compliance achieved with Google's updated service requirements.

30% improved administrative visibility through enhanced Workspace controls.

The successful migration enabled KIMS Al Shifa Healthcare to continue its digital operations confidently with a secure and scalable Google Workspace environment.

Client feedback

"We were in search of a Google partner when we received the email from Google stating that the legacy version was going to end soon. We were concerned about losing access to our emails and the data stored in Google storage. Our search ended with Codelattice, where we completed the transition effortlessly. We are also happy with the fast response from the Codelattice team whenever we have a query or concern."

Conclusion

The transition from Google Workspace Legacy Free Edition to a paid subscription model required careful planning, technical expertise, and reliable support. Codelattice helped KIMS Al Shifa Healthcare navigate this change with confidence by providing migration assistance, consultation, and ongoing Google Workspace support.

As an authorized Google Workspace partner, Codelattice continues helping organizations adopt secure and scalable cloud collaboration solutions. From selecting the right Google Workspace pricing plan to managing implementation and support, Codelattice enables businesses to maximize productivity while minimizing technology challenges.

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